Frequently asked questions
Practical information about submitting a report, checking updates and protecting your data.
How do I submit a report?
Sign in to your account, open the reporting service and complete the required steps. You can review the summary before submitting.
Do I need an account to submit a report?
Yes. If you are not signed in, the site takes you to the sign-in page before you continue.
How can I browse reports?
You can explore the list and map of reports made public by the municipality. Some details are visible only to the owner or authorised staff.
How do I track a case?
Enter the tracking code you received after submitting on the tracking page. Cases linked to your account are also available in your personal area.
Where can I find information about data processing?
Read the privacy notice published for this service. If the notice is unavailable, the form does not allow a report to be submitted.